pp7777 Privacy Policy

1 Types of Information Collected

pp7777 collects two types of information — personally identifiable information and non-identifiable technical information.

1.1 Personally Identifiable Information

We collect the following information for registration and account management:

• Full name and date of birth (for age verification)
• Email address and mobile number
• National ID card or passport number (for KYC verification)
• Residential address
• Payment information (bKash, Nagad, Rocket, Upay or bank account number — for transaction processing only)

1.2 Non-Identifiable Technical Information

Our system automatically records the following information:

• IP address and device type
• Browser and operating system information
• Time and date of platform access (Bangladesh Standard Time, UTC+6)
• List of pages visited and session duration
• Referrer URL (where you came from)

2 Methods of Information Collection

pp7777 collects your information through various methods:

2.1 Direct Collection

• Information you provide when filling out the registration form
• When updating your account profile
• When contacting our support team via live chat
• Information provided during deposit or withdrawal transactions
• When contacting us by email

2.2 Automated Collection

• Session information through cookies and local storage
• Through web beacons and server log files
• Gaming activity and betting history on our platform

2.3 Collection from Third Parties

Where necessary, we may collect information from payment processors (such as bKash, Nagad) or identity verification agencies. This is solely to ensure the security and legitimacy of your account.

3 Purposes of Information Use

pp7777 uses your information only for the following legitimate purposes. We never transfer your information to third parties for commercial sale.

3.1 Account and Service Management

• Creating, verifying, and maintaining your account
• Login, security checks, and identity verification (KYC)
• Betting, gaming, and transaction processing
• Managing deposits (minimum ৳100) and withdrawals (minimum ৳500)

3.2 Customer Service

• Providing support via 24/7 live chat and email
• Resolving technical issues
• Dispute resolution and complaint management

3.3 Security and Fraud Prevention

• Detecting account hacking and fraudulent activity
• Complying with anti-money laundering (AML) regulations
• Preventing attempts to open multiple accounts

3.4 Service Improvement

• Improving platform functionality and user experience
• Analysing gaming activity and providing personalised offers
• Responsible gaming monitoring and support

3.5 Communication

• Sending important account-related notifications
• Promotional offer information where applicable (if you have given your consent)
• Providing notice of policy changes

4 Information Sharing and Disclosure

pp7777 does not sell, rent, or improperly share your personal information. However, information may be shared with relevant third parties in the following limited circumstances:

4.1 Service Providers

Payment gateways (bKash, Nagad, Rocket, Upay, bank transfer), identity verification agencies, and technology service providers may receive relevant information to fulfil their responsibilities. All such providers are bound to comply with our privacy standards.

4.2 Legal Obligations

pp7777 is obliged to disclose information when required to do so under a court order, a legitimate request from a government authority, or applicable law.

4.3 Business Restructuring

In the event of a company merger, acquisition, or asset transfer, user information may be transferred to the new entity. In such cases, we will provide you with prior notice.

4.4 With Your Consent

Beyond the reasons above, your information will not be shared with any third party without your explicit consent.

5 Cookies and Tracking Technologies

pp7777 uses cookies and similar technologies to ensure platform functionality and improve your experience.

5.1 Types of Cookies

• Essential cookies: For managing login sessions, security verification, and basic platform functionality. These cannot be disabled.
• Functional cookies: To remember your preferences (language, device settings).
• Analytical cookies: To analyse platform usage for service improvement — this information is collected anonymously.

5.2 Cookie Control

You can control or delete cookies from your browser settings. However, please note that disabling essential cookies will prevent some platform features from being used. For assistance with cookie control, contact us via our 24/7 live chat.

6 Information Security Measures

pp7777 has adopted industry-standard technical and organisational measures to ensure the security of your information.

6.1 Technical Security

• SSL/TLS encryption — all data transmissions are secured
• Industry-standard encryption for payment information
• Two-Factor Authentication facility
• Regular security audits and vulnerability testing
• Firewall and intrusion detection systems

6.2 Organisational Security

• Limited staff access — only necessary personnel can access your information
• Privacy training and awareness programmes for staff
• Rapid response plan in the event of a data breach

If you suspect any unauthorised activity on your account, notify our support team immediately.

7 Information Retention Period

pp7777 retains your information only for as long as necessary. Retention periods vary depending on the type of information:

• Account information: For as long as the account is active and until legal requirements are met after it is closed.
• Transaction records: For the period specified in accordance with financial regulatory authority guidelines.
• KYC documents: After verification and for the duration of applicable legal obligations even after the account is closed.
• Support communication records: For a limited period after a case is closed.
• Analytical and log data: Generally deleted automatically.

Information that does not need to be retained for legal reasons after your account is closed is securely deleted.

8 Your Rights

Every user registered with pp7777 enjoys the following rights regarding their personal information:

8.1 Right to Access Information

You can request to know what information we have collected about you and how it is being used. After verification, we will provide this information within the designated timeframe.

8.2 Right to Rectification

If your account contains incorrect or incomplete information, you can request a correction. This can be done through your account settings or by contacting our support team.

8.3 Right to Erasure

In certain circumstances, you can request that your personal information be deleted. However, where legal obligations exist, it may not be possible to delete all information.

8.4 Right to Object to Processing

You have the right to object to marketing communications or certain types of data processing.

8.5 How to Exercise These Rights

To exercise any of the above rights, please contact us via our 24/7 live chat support or by email at [email protected]. After verifying your identity, we will take the appropriate action.

9 Third-Party Links

The pp7777 platform may contain links to third-party websites or services. These external sites have their own privacy policies and are not under the control of pp7777. By accessing these links, you will be subject to those sites' policies. We are not responsible for the data practices of third-party sites.

10 Children's Privacy

pp7777 is intended for users aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21.

If we become aware that a minor has provided information, that information will be deleted immediately and the associated account will be suspended. If you believe a minor is using our platform, please notify us at [email protected].

11 Policy Changes

pp7777 may update this privacy policy from time to time due to changes in services, legal requirements, or business reasons.

11.1 Notice of Changes

• For significant changes, we will send a notice to your registered email address.
• The updated policy will be published on this page and the "Last Updated" date will be changed.
• Continued use of the platform after changes have been made will be considered as your acceptance of the new policy.

Therefore, it is advisable to review this policy regularly. If you have any questions, please contact us.

12 Contact

If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us:

Our team is always committed to protecting your privacy. Your trust and confidence are our greatest asset. At pp7777, your information will always be handled securely and with respect.